Contact EnlightenIt
How to contact Enlighten IT
The contact route for Enlighten IT is email. Send editorial questions, corrections and other relevant enquiries to info@enlightenit.co. If your message concerns a published guide, include the page title or address so the Enlighten IT Editors can identify the material you mean.
Enlighten IT covers practical digital marketing and on-page SEO, including title tags, meta descriptions, headings, canonical links, structured data, image alt text, internal linking and indexability. Messages are most useful when they identify a specific technical claim, checker result or piece of guidance rather than asking for a general search ranking prediction.
Messages we welcome
Readers can contact us with questions about published material, factual corrections and relevant topic suggestions. We also welcome source information that may clarify search documentation or a technical point, along with copyright or takedown notices concerning material published on Enlighten IT.
Press and partnership enquiries may be sent to the same address, as can advertising or sponsorship questions. Commercial contact does not guarantee editorial coverage and does not determine what an article or the on-page readiness checker says. Where a proposal concerns editorial material, relevance to readers remains the important consideration.
What to include in your message
For an editorial question or correction, identify the article and the exact passage, SEO signal or claim you want us to review. If the issue concerns changed search-engine documentation, a structured-data requirement or another time-sensitive technical point, explain what changed and provide enough source information for the claim to be checked.
If your message concerns the free SEO checker, include the type of result or check you are questioning and enough non-sensitive context to understand the issue. For copyright or takedown requests, identify the exact page and material concerned and explain the basis of the request. Do not send passwords, private analytics exports or other sensitive information unless it is genuinely necessary.
What to expect
We aim to respond to enquiries within two business days. This is an aim rather than a guaranteed service level. A straightforward editorial question may be considered quickly, while a correction involving search documentation, technical testing, source verification or several related pages may take longer.
We may ask for clarification when a message does not identify the relevant content or evidence precisely enough. We cannot promise to publish every suggested subject, agree with every proposed correction or enter into every partnership discussion, but relevant messages should be assessed on their substance.
Corrections, takedowns and copyright notices
SEO guidance can become outdated when documented behaviour or technical requirements change. If a credible factual error is reported, our approach is to review the relevant passage and supporting information and correct the material where a correction is warranted. We may also revise wording that overstates a claim or simplifies an important technical qualification too far.
Copyright and takedown notices are assessed using the information supplied. Identify the material clearly and explain why you believe action is required. Sending a notice does not automatically establish that removal is necessary, because the circumstances may need checking and further information may be requested.
What Enlighten IT cannot do
Enlighten IT publishes general educational information and diagnostic SEO guidance. We cannot provide individual legal, financial, accounting or other professional advice. We also cannot provide bespoke engineering for server configurations, platform-specific implementations or a business's individual technical environment through a general editorial contact channel.
We cannot provide account support, billing assistance or technical support for third-party SEO products or services mentioned in guides. If an external tool or platform is malfunctioning, contact the organisation responsible for that product. The free Enlighten IT checker can highlight detectable page signals, but it does not guarantee rankings or diagnose every possible search-performance issue.
Privacy of messages
When you email us, we receive the email address you use and the information you choose to include. That information is used to understand and respond to the enquiry and handle appropriate follow-up. Keep your message limited to information reasonably necessary for those purposes.
For more information about website and contact information, read the Privacy Policy. If your message itself concerns privacy, make that clear in the subject or opening paragraph so the nature of the request can be recognised.
Contact FAQ
How quickly will Enlighten IT reply?
We aim to respond within two business days. Technical corrections, source questions and rights notices may require more checking, so this timeframe is not a guarantee.
Can I report an outdated SEO statement?
Yes. Identify the page and statement, explain what you believe has changed and include a useful source or test context where possible. Specific reports are easier to assess than general disagreement.
Can you explain a checker result?
You can ask about the meaning of published checker guidance or report a suspected issue. Include the type of check involved, but avoid sending credentials or private information that is not needed to understand the question.
Can you guarantee that fixing a warning will improve rankings?
No. An on-page warning can identify something worth reviewing, but search performance depends on factors beyond any single diagnostic check. Enlighten IT does not guarantee rankings or traffic outcomes.
Can you support a third-party SEO tool?
No. We can consider factual issues in our own guides, but account, billing and technical support for external products must come from the provider responsible for them.
Where should partnership or advertising enquiries go?
Send them to info@enlightenit.co with enough detail to understand the proposal. Commercial enquiries remain separate from editorial decisions and do not guarantee coverage.